Last week, thousands of SamKnows routers were bricked after a government program ran its course.
In 2020, as part of a program conducted by the Australian Competition & Consumer Commission (ACCC), the Australian government’s chief competition regulator, thousands of volunteers received routers to help test and report on the typical speed and performance of broadband plans in Australia. (More specifically, the Measuring Broadband Australia (MBA) program targeted fixed-line broadband services provided over the NBN, Australia’s government-owned wholesale open-access broadband network, as well as services delivered over other access networks.)
According to the final report that the ACCC distributed, the routers are whiteboxes that were “supplied by SamKnows” and that “perform tests to measure internet performance using test servers maintained by SamKnows and hosted in Australia.”
Last month, the program concluded, and the ACCC released its final performance report (PDF). Subsequently, the routers used for the program were bricked after June 30.
Ars Technica reviewed a copy of an email that an MBA volunteer received in mid-June informing them that the program would end on June 30, 2026 and further stating:
Service Termination: Your whitebox will be disabled, and your SamKnows One account will be closed.
The email, signed by “The SamKnows Team (part of Cisco),” noted that after June 30, the devices would stop collecting data and that users’ “measurement and registration data will be deleted in accordance with our retention obligations under our end-user license agreement.”
However, as one MBA volunteer pointed out to Ars via email, the routers are still working, making the decision to disable the devices an avoidable e-waste risk.
When asked by Ars, the ACCC didn’t specify the number of SamKnows routers disabled last month. However, in a report about the MBA program released in December 2020 (PDF), the ACCC said it initially expected to release about 4,000 whiteboxes throughout the program’s duration and had distributed “over 2,600″ by December 2020. The report noted that the ACCC retained an “adequate pool of whiteboxes to allow for the expansion of our reporting to cover, for example, emerging [retail service providers] and new speed tier plans.”
